Customer Service Officer at Grand Lead Heritage

Grand Lead Heritage started its’ journey in 2011 with its focus on rendering Entrepreneurial Services. We are a service company that offers a truly Entrepreneurial experience in a fast paced yet structured environment. We work within a proudly Nigerian company built by young talented and dynamic Entrepreneurs.

We are recruiting to fill the position of:

Job Title: Customer Service Officer

Location: Lagos

Job Description

  • Serves customers by providing product and service information; resolving product and service problems.
  • Attracts potential customers by answering product and service questions; suggesting information about other products and services.
  • Opens customer accounts by recording account information.
  • Maintains customer records by updating account information.
  • Resolves product or service problems by clarifying the customer’s complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.

Skills/Qualification

  • OND, HND, NCE, B.Sc
  • Good communication skill
  • Good presentation skill

Application Closing Date
30th December, 2017.

How to Apply
Interested and qualified candidate should forward their CV’s to: grandleadheritage1@gmail.com

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