Recruitment for Client Management Officer

Job Title:  Client Management Officer.

Job Location: Lagos

The Company: – Nigeria’s 1st online lettings agency and one of Nigeria’s fastest growing internet companies. We provide a comprehensive property rentals platform that helps Lagosians navigate the stressful, frustrating and unstructured Lagos property rental market.

Job Description

  • As a client manager you will help maintain existing business with current clients, grow business relationships with current clients and assist in bringing new clients on board.
  • You will help our clients to better understand the full potential of our products and act as liaison between the client and the company.

As a Client Management Officer, You Will:

  • Contact, meet with, and follow up on our clients
  • Make sure that agents see value from the system
  • Coach agents on how to interact with customers
  • Manage agent listings and ensure they are using their tools
  • Provide trustworthy feedback and product review based on agents’ needs
  • Build long-term relationships with new and existing clients
  • Maintain a strong relationship with clients.

Who You Are:

  • You must have a Bachelor’s Degree in a relevant field.
  • 2+ years of customer service experience.
  • You can communicate effectively and persuasively
  • Flexible in work functions and duties
  • Fluent in English, Pidgin, and at least one major Nigerian language
  • Exceptional time management skills
  • Smart and innovative with strong teamwork skills
  • Highly motivated and target driven with a proven track record
  • Good relationship management skills and openness to feedback
  • Curious, a keen problem solver with a desire to take ownership to resolve issues.
  • Ability to challenge ideas, ask question, provide ideas, and expand given instructions
  • Candidate must be available to work weekends and public holidays.
  • Must live in Lagos, Nigeria
  • Positive attitude and energy is a must!

Apply Before: 31st July, 2017.

How to Apply:

*Interested and qualified candidates should:
Click here to apply online

Note: Shortlisted applicants may be contacted at short notice.

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