Vacancy for Graduate NYSC – Customer/Client Service Personnel at an Online Communications Company

Job Title: Graduate NYSC – Customer/Client Service Personnel

Job Location: Ogba, Lagos.

The Company: An Online Communications Company, operational for three years, with the aim of being the foremost online communications company in Africa would be hiring for 3 Key Positions. Our services include developing Web and Mobile Applications, Website development, Brand Conceptualization, online consultancy, internet marketing and Social Media Management.

Job Tasks and Responsibilities:

  • Perform customer verifications
  • Process orders, forms, applications and requests
  • keep records of customer interactions and transactions
  • Record details of inquiries
  • Update and change customer information
  • Document all customer interactions
  • Serve as a link between customers and the organization
  • Ensure all records are accurate and update
  • Identify opportunities and make suggestions based on Customer needs
  • Communicate the product line strategy to the customer
  • Enforce strict product line organizational interfaces and organizational procedures
  • Manage customer requirements
  • Obtains client information by answering telephone calls; interviewing clients; verifying information.

Required Skills and Qualification:

  • Must already be serving as NYSC in Lagos for the next 8 months and above,(if not your application will not be considered)
  • Excellent Spoken communication skills.
  • Excellent Use of the computer
  • Excellent Customer Service, Problem Solving, Market Knowledge, Documentation Skills.
  • Knowledgeable in Resolving and Multi-tasking.
  • Bachelors or HND degree (2’1 or equivalent).
  • Not more than 28 years
  • Broad knowledge on IT products and Services
  • Good numerical and writing skills

Apply Before: 30th June, 2017.

How to Apply:

* Interested and qualified candidates should send their applications and CV’s to: [email protected] with the position you are applying for as the title of your mail. If not, your application will not be considered.



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