Plan International Job Vacancy for a Service Delivery Facilitator

Plan International is recruiting to fill the position below:

Job Title: Service Delivery Facilitator

Job Location: Sokoto

Educational Qualification: A first degree in health related courses from a recognized higher institution.

Years of Experience: At least 3 years’ practical work experience in the area of health service delivery programs, especially MNCH programs.

Other Requirements:

  • Good working knowledge of the Nigerian Health system especially at the PHC level.
  • Experience facilitating focus group discussions and including trainings.
  • Knowledge and experience with some donor program frameworks and approaches will be an added advantage
  • Experience working with PHC workers, local communities, Ward development communities and social groups.

Skills & Knowledge:

  • Ability to contribute to research processes and analyze and interpret both quantitative and qualitative data.
  • Possession of good report writing skills
  • Good computer literacy skills
  • Good working knowledge of Hausa and local cultural norms is a MUST.
  • Excellent communication and presentation skills.
  • Ability to work in a multidisciplinary and multicultural team

Job Specification(s):

  • Provide support in the development and implementation of the project’s strategy to ensure gender sensitive and responsive health facility and community MNCH service delivery within a cluster of Local Government Areas.
  • Work with Gender advisor and M and E advisor to ensure gender equality is mainstreamed at the local level and project outputs are adequately documented to feed into Performance management framework.
  • Ensure compliance with all donor program and operational requirements.

Duties and Responsibilities

  • Supervise and facilitate the training activities of Health service providers including community health workers, in line with project standards.
  • Participate in the development/adaptation of state and local supportive supervisory mechanisms and its implementation including providing feedback to stakeholders.
  • Participate in program research processes in the project, including facility assessments and identification of key needs address service delivery gaps.
  • Carry out regular advocacies to local stakeholders to improve and sustain facility and community
  • MNCH service delivery.
  • Work with Gender advisor in identifying and updating gender barriers to MNCH service delivery outcomes and addressing them through supply side interventions.
  • Work with M and E unit to ensure relevant and quality information is provided to make evidenced based service delivery decisions at the community, facility and LGA levels.
  • Maintain good relationship with the Primary Health Care Development Agency, local government authorities and stakeholders, including health facility staff.
  • Work with community demand creators to strengthen linkages and ensure alignment of demand and supply side interventions, including addressing demand/supply side issues at project level.
  • Work with health facilities and partners to develop and monitor facility improvement plans, including application of standard based management and recognition protocols.
  • Contribute to the implementation of a gender responsive emergency transport system at LGA and community levels in conjunction with NURTW, WDCs and other stakeholders.
  • Regularly review community and facility level data, including collection processes to track progress against planned service delivery outputs and outcomes, using RBM methodologies.
  • Responsible for regular and timely updates and reports, including success stories, best practices on supply side activities to inform project programming decision making and advocacy efforts.
  • Assume any other responsibility as assigned by supervisors

Apply Before: 23rd December, 2016.

How to Apply: Interested and qualified candidates should send a full CV and a comprehensive cover letter setting out your reasons for applying for the post and outlining the qualifications, experience, knowledge and skills that you feel you can bring to the role to: Indicate the Job title and location as subject of the mail.


  • Only shortlisted candidates will be contacted.
  • Plan International Nigeria is an equal opportunity employer ad does not discriminate on the basis of race, religion, gender or disabilities.
  • Plan International Nigeria is fully committed to child protection to prevent children from all forms of abuse.


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