Ericsson Nigeria Job Vacancies- 3 Positions

Ericsson Nigeria seeks to recruit to fill the vacant positions below:

  1. Managed Services Operations Assurance SME
  2. Managed Services Operations Assurance Head
  3. Cloud Sales Executive

Managed Services Operations Assurance SME Job Vacancy at Ericsson Nigeria

Job Title: Managed Services Operations Assurance SME

Req ID: 143171
Location: Lagos

 Job Summary

  • This Job Role is responsible for the Customer Handling, Coordination, Management, Single Customer Complaints and execution of proactive and reactive H/W maintenance activities that require a higher level of Skill.
  • This shall ensure that the MoMo services provided to customers are continuously available and performing to Service Level Agreement (SLA) performance levels.

Responsibilities & Tasks

  • Daily Customer Complaints.
  • H/W maintenance Preventive maintenance.
  • End to end issue handling and coordination with GSC.
  • System Administration.
  • Customer Handling.

Technical Competences:

  • ECW/EWP Experience.
  • Unix/Linux Knowledge.
  • Java/shell scripting.
  • Knowledge of Oracle/PL/SQL.
  • F5/VMware/VSphere.
  • Ericsson Charging System Knowledge.
  • Working knowledge of different H/W components link HP Servers/EMC/F5 etc.

Position Qualifications Core Competences:

  • Knowledge of Managed Service Telecom Operations Practice
  • Presentation & Communication Skills
  • Knowledge sharing
  • Problem Solving and strategic thinking
  • Ericsson Knowledge
  • Language Skills
  • Delivering Results & Meeting Customer Expectations
  • Analyzing
  • Working with People
  • Creating & Innovating
  • Applying Expertise and Technology

Minimum Qualifications & Experience Requirements

  • Minimum 5 to 10 years of IT/Telecom experience.
  • B.Tech/B.E/MCA.

Preferred Qualifications & Experience Requirements:

  • Problem solving and trouble shooting skills
  • Good communication skills
  • Cost Awareness
  • Social skills and awareness

Application Closing Date
Not Specified.

Method of Application
Interested and qualified candidates should:
Click here to apply online

***NOTE***: Click NEXT to go to the next vacant positions.



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