Ericsson Nigeria Job Vacancies- 4 Positions

Ericsson Nigeria is recruiting to fill the vacant positions below:

  1. Managed Services Operations Assurance SME
  2. Managed Services Operations Assurance Head
  3. Customer Marketing Manager (Engagement)
  4. Cloud Sales Executive

Managed Services Operations Assurance SME Job Vacancy at Ericsson Nigeria

Job Title: Managed Services Operations Assurance SME

Req ID: 143171
Location: Lagos

 Job Summary

  • This Job Role is responsible for the Customer Handling, Coordination, Management, Single Customer Complaints and execution of proactive and reactive H/W maintenance activities that require a higher level of Skill.
  • This shall ensure that the MoMo services provided to customers are continuously available and performing to Service Level Agreement (SLA) performance levels.

Responsibilities & Tasks

  • Daily Customer Complaints.
  • H/W maintenance Preventive maintenance.
  • End to end issue handling and coordination with GSC.
  • System Administration.
  • Customer Handling.

Technical Competences:

  • ECW/EWP Experience.
  • Unix/Linux Knowledge.
  • Java/shell scripting.
  • Knowledge of Oracle/PL/SQL.
  • F5/VMware/VSphere.
  • Ericsson Charging System Knowledge.
  • Working knowledge of different H/W components link HP Servers/EMC/F5 etc.

Position Qualifications Core Competences:

  • Knowledge of Managed Service Telecom Operations Practice
  • Presentation & Communication Skills
  • Knowledge sharing
  • Problem Solving and strategic thinking
  • Ericsson Knowledge
  • Language Skills
  • Delivering Results & Meeting Customer Expectations
  • Analyzing
  • Working with People
  • Creating & Innovating
  • Applying Expertise and Technology

Minimum Qualifications & Experience Requirements

  • Minimum 5 to 10 years of IT/Telecom experience.
  • B.Tech/B.E/MCA.

Preferred Qualifications & Experience Requirements:

  • Problem solving and trouble shooting skills
  • Good communication skills
  • Cost Awareness
  • Social skills and awareness

Application Closing Date
Not Specified.

Method of Application
Interested and qualified candidates should:
Click here to apply online

***NOTE***: Click NEXT to go to the next vacant positions.



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