Hotel Bon Voyage Job Vacancies- 6 Positions

Hotel Bon Voyage is recruiting to fill the vacant positions below:

  1. Front Desk Officer
  2. Freelance Marketers
  3. Food And Beverage Supervisor
  4. Accommodation and Room Division Manager
  5. Executive Chef
  6. Cook

Front Desk Officer Job Vacancy at Hotel Bon Voyage

Job Title:  Front Desk Officer

  Job Location: Lagos

Job Description

  • Greet guests and ask if guests have a prior booking
  • Manage the registration process
  • Ask for identification and ensure that the provided credentials are accurate
  • Handle guest check-ins and check-outs appropriately
  • Take calls and provide information and transfer calls
  • Up selling guest rooms and promoting hotel services
  • Maintain a clean and neat front desk area
  • Provide guests with directions around the hotel
  • Contact housekeeping and maintenance departments when a problem is reported
  • Explain appropriate use of keys and ensure that guests are satisfied with the rooms allotted to them
  • Balance cash at the end of the shift and generate accounting reports for the benefit of the next shift.
  • Build strong relationships and liaise with all other departments for effective and efficient service delivery.
  • Check sort and foward mails
  • Manage accurate accounting of all rooms
  • Provide guests with room keys and call for bellboys
  • Take reservations over the telephone, through emails and in person
  • Answer queries regarding the hotel’s services, charges, dining facilities, sports facilities and travel directions
  • Refer guests to appropriate departments to resolve complaints or provide suggestions
  • Compute bills and take payments

Requirement and Experience

  • Smart and a computer literate, not more than 26 years
  • Good written and verbal communication skills- English

Required Experience:

  • 2 – 5 years
  • Minimum of B.Sc, Only female should apply.

How to Apply
Interested applicants should submit their resume to [email protected]
***NOTE***: Click NEXT to go to the next vacant positions.



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