IROKO Partners Limited Job Vacancy for Offline Agents

IROKO Partners Limited is recruiting to fill the position below:

Job Title: Offline Agent

Job Location: Nigeria

 Requirements:

  • Previous sales or customer service experience is a PLUS!
  • Must be friendly and fluent in English
  • Should be familiar with smart phones (Android) and mobile applications

Salary
N40,000+ On Target Bonus Scheme.

Job Specification(s): Team Mission Statement  

  • To subscribe new customers in Nigeria to Irokotv
  • To educate and train visitors/customers in Nigeria on how to use Irokotv

Position Summary

  • To attract visitors to the Irokotv kiosk, provide point of sales assistance, and sell Irokotv subscriptions!

Duties & Responsibilities

  • Attracting visitors to Irokotv kiosks and creating a fun, lively kiosk environment
  • Teaching kiosk visitors how to download and use the Irokotv app
  • Troubleshooting and resolving customers’ problems with our product or escalating issues to the Irokotv customer support team
  • Achieving and maintaining proficiency with our escalation matrixes
  • Consistently staying up-to-date with new Irokotv products/services
  • Providing weekly reports on customer feedback to management
  • Selling Irokotv subscriptions to kiosk visitors to ensure you meet your monthly sales target
  • Subscribing visitors to Irokotv subscription plans and helping them download movies on their phones
  • Managing cash transactions and remitting cash balances to Irokotv
  • Calling Irokotv customers, teaching them how to use the app, and documenting their feedback/concerns

Apply Before: Not Specified

How to Apply: Interested and qualified candidates should:
Click here to apply

 



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