Pruvia Integrated Limited Job Vacancy for Client Service Executives

Pruvia Integrated Limited is recruiting to fill the vacant position below:

Job Title: CLIENT SERVICE EXECUTIVE

Job Location: Lagos

Educational Qualification:

  • Ond/Hnd/Bsc in any discipline
  • NYSC discharge/exemption certificate

 

Years of Experience: Not Specfied

Other Requirements:

  • Be 26years and Above ( Those below 26 years will be disqualified)
  • Possess proficient computer skills
  • Be able to meet set target and deadlines
  • Be self motivated
  • Demonstrate good interpersonable skills
  • Possess flare for Marketing and Sales
  • Applicants must reside around Lagos Mainland

Job Specification(s):

  • Providing help and advice to customers using your organisation’s products or services;
  • Communicating courteously with customers by telephone, email, letter and face to face;
  • Investigating and solving customers’ problems, which may be complex or long-standing problems that have been passed on by customer service assistants;
  • Handling customer complaints or any major incidents, such as a security issue or a customer being taken ill;
  • Keeping accurate records of discussions or correspondence with customers;
  • Analysing statistics or other data to determine the level of customer service your organisation is providing;
  • Producing written information for customers, often involving use of computer packages/software;
  • Writing reports analysing the customer service that your organisation provides;
  • Developing feedback or complaints procedures for customers to use;
  • Developing customer service procedures, policies and standards for your organisation or department;
  • Meeting with other managers to discuss possible improvements to customer service;
  • Being involved in staff recruitment and appraisals;
  • Training staff to deliver a high standard of customer service;
  • Leading or supervising a team of customer service staff;
  • Learning about your organisation’s products or services and keeping up to date with changes;
  • Keeping ahead of developments in customer service by reading relevant journals, going to meetings and attending courses.

Apply Before: Not Specified

How to Apply: Interested candidates should send their CV/Resume to [email protected] with their valid addresses and contact numbers included. the subject of your application should be the Job Title

 



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