Zoto Job Vacancy for a Customer Support Representative (Contract Staff)

Zoto is recruiting to fill the vacant position below:

Job Title: Customer Support Representative (Contract Staff)

Job Location: Lagos

Educational Qualification: Relevant Qualification

Years of Experience: Not Specified

Job Specification(s):

  • Deal directly with customers either by telephone, electronically or face to face
  • Respond promptly to customer inquiries
  • Prepare and distribute customer activity reports
  • Communicate and coordinate with internal departments
  • Follow up on customer interactions
  • Handle and resolve customer complaints
  • Obtain and evaluate all relevant information to handle product and service inquiries
  • Organize workflow to meet customer time frames
  • Direct requests and unresolved issues to the designated resource

Apply Before: 5th August, 2016 

How to Apply:  Interested and qualified candidates should submit their Application and CV’s to: [email protected]

 



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