OASIS Medspa Job Vacancies- 2 Positions

OASIS Medspa seeks to recruit qualified candidates to fill the vacant positions below:

  1. Customer Service & Relationship Executive
  2. Business Assurance Executive

Customer Service & Relationship Executive Job Vacancy at OASIS Medspa

Job Title:  Customer Service & Relationship Executive

 Job Location: Lagos
Job Description

 
Our Customer Service & Relationship Executive is one of the most critical parts of our team. We are looking for a customer-oriented service representative to act as a liaison, provide product/services information, call and book appointments and resolve any emerging problems that our clients might face with accuracy and efficiency.
Job Duties
  • Responsible for the day-to-day activities of the Medspa’s front office to include customer service, meeting/greeting clients, scheduling, invoicing, and assisting the rest of the MedSpa team. These include but are not limited to:
  • Schedule, monitor and follow up client appointments
  • Provide clients with information about Product & Service offerings
  • Set-up and maintain ‘tickle file’ for thank you’s,  birthdays, anniversaries, and other special occasions
  • Use company software to mine data for Customer Relationship Management
  • Maintain a neat and efficient work area
  • Provide facility tours to first time visitors to the Spa
  • Submit daily operational reports to management
  • Receive payments for services and supplies, maintains client bookings
  • Complete new client sheet and maintain up to date client database
  • Other duties as assigned by management

Qualification:

  • The ideal candidate for this position is expected to have a minimum second class lower degree in any course of study. He/she must be computer literate and have a minimum of intermediate competency in Microsoft office suite
  • The ideal candidate must be interested in Skin Care and pay attention to personal appearance.
  • Experience: Minimum experience of 2 – 3 years preferably in the hospitality industry.
  • Working Hours: Tuesdays – Saturdays with alternate Sundays

How to Apply

Qualified applicants should apply by sending their CV and cover letter to [email protected] using the position they are applying to as the subject of the mail. Or by dropping a hard copy of their CV at our business premises located at 21 Cameron Road, off Alfred Rewane Road, Ikoyi, Lagos.
Please note that only shortlisted candidates will be contacted. 
 
Application Deadline: Friday the 29th of July, 2016

Click  Previous to access the previous vacant positions.



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