Fosad Consulting Ltd Job for Ticketing Officer

Fosad Consulting Ltd- Our client, a fledgling company with interests in travels & tours, transportation and investment businesses is looking to hire the services of a vibrant individual to fill the role of Ticketing Officer.

Job Title: Ticketing Officer

Job Location: Lekki Lagos State

Educational Qualification: First degree.

Years of Experience: · 2 – 3 years experience handling the same role

Other Requirements:

  • · Airline advanced passenger tariff and pricing course.
  • · Recognized IATA training(s) / certification(s).
  • · Knowledge in rules and regulation of airline restrictions.
  • · Numerate.
  • · Good written and oral English language skills.
  • · Good Microsoft Office Skills.
  • · Efficient in the use of the Internet.

Job Specification(s): The job owner will be responsible for handling the following duties;

  • · Ensure compliance with all EY reservation policies, procedures and standards of guest service (i.e. handling guest problems, answering telephone enquiries within 3 rings, pre-flight checks, timeliness, grooming, courtesy etc)
  • · Handle day-to-day problem resolution, escalating to higher levels as required.
  • · Keep up to date with products, services, policies and procedures through regular team meetings ensuring communication and understanding by team members.
  • · Ensure all monies accounted for and TSR tallies
  • · Ensure ticket stocks are correctly logged, stocked, stored and all material properly stocked and displayed.
  • · In a state of flight disruption, ensure liaison with all involved (guests and colleagues alike) is managed in a positive manner and that revenue and guest satisfaction requirements are maintained.
  • · Responsible for having queues, PTA issues, TODs and re-issues completed in a timely manner.

Apply Before: Not Specified

How to Apply: Interested and qualified candidates should Click Here to Apply

 



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