First Bank of Nigeria Insurance (FBN) Job for Relationship Officer

First Bank of Nigeria Insurance is recruiting to fill the position below:

Job Title: Relationship Officer

Job Location: Abuja and Port Harcourt 

Educational Qualification:

  • § Minimum of First Degree in any discipline
  • § Relevant professional certification will be an advantage

Years of Experience: § 2-4 years experience preferably in customer service or Insurance

Other Requirements: Technical Competencies/Knowledge

  • § Knowledge of Insurance Products/Services.
  • § Knowledge of FBN Insurance Policies and Procedures

Technical Competencies/Skills

  • § Selling Skills.
  • § Negotiation Skills
  • § Presentation Skills
  • § Planning & Organizing
  • § Business Writing Skills

Competencies/Behavioral Abilities

  • § Attention to details
  • § Customer Focus
  • § Discretion & Confidentiality
  • § Result Oriented
  • § Influencing Skills
  • § Probing Skills

Job Specification(s):

  • § Maintain detailed knowledge of new and existing products by liaising with colleagues;
  • § Develop and maintain good working relationships with clients, primarily insurance brokers and insurance representatives of different corporate clients;
  • § Present new products and promote them through regular visits and frequent communication with existing clients, prospects and insurance brokers;
  • § Increase the profitability of the company by cross selling FBN Insurance’s products and service to existing clients.
  • § Document and report on performance against agreed sales targets, sometimes including monitoring the performance of other sales staff;
  • § Ensure compliance with Insurance regulatory institutions;
  • § Deliver good customer service by responding swiftly to queries and concerns from clients.
  • § Ensure that target set in terms of gross premium, premium collected, customer acquisition and repeat businesses from existing accounts.
  • § Assist in the preparation of annual sales plans and strategies to enable the team achieve targeted growth objectives.
  • § Maintain adequate records of all business performance management data.
  • § Maintain strong interdepartmental relationships with relevant units and follow up on transaction processing to ensure customer instructions are attended to promptly and efficiently.
  • § Join the Relationship Manager to attend client engagements to present the company’s product and services offerings thereby increasing the brand awareness and customer base. 

Apply Before: 2016-07-11

How to Apply: Interested and qualified candidates should Click Here to Apply


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