Standard Chartered Bank Job Vacancies- 5 Positions

Standard Chartered Bank is recruiting to fill the following vacant positions:

1.) Relationship Manager, Business Banking – Lagos Island Region
2.) Branch Manager, Broad Street
3.) Manager, Fraud Risk Management
4.) Senior Manager, Governance & Control
5.) Relationship Manager, Business Banking

  Relationship Manager, Business Banking – Lagos Island Region job vacancy at Standard Chartered Bank

Job Title: Relationship Manager, Business Banking – Lagos Island Region
    
Job ID: 514704
Location: Lagos, Nigeria
Job Function: Retail Banking
Regular/Temporary: Permanent
Full/Part Time: Full time

Job Descriptions

  • Manage and increase penetration of BB portfolio at assigned locations
  • Market, sell and acquire BB clients through consultative approach and detailed understanding of customers’ business(es) and internal offerings to enhance revenues and profit
  • Improve customer experience and service delivery to BB customers
  • Portfolio focused more on borrowing and high revenue clients

Key Roles and Responsibilities

  • Drive deepening activities with high value/potential clients using full range of BB products and collaboration with specialists
  • Directly work with customers to secure new business relationships through referrals and initiatives [MGM]
  • The analysis of needs and provision of BB products and services.
  • Understand client businesses to ensure needs are met via BB products & services by leveraging analytics backed next best conversations.
  • Maintain accurate and up-to-date records of all customer interactions [monthly meetings expected].
  • Maintain integrity of clients credit portfolio through effective monitoring, early action and remedial actions
  • Liaise and provide leadership in areas of expertise, particularly in the provision of products and services to customers.
  • May be requested to co-ordinate country or regional initiatives within BB team.
  • Provide feedback to senior management, marketing and product management on customer’s needs and the efficiency of marketing strategies and tactics.
  • Driving asset growth in the portfolio and Lagos Island region

KYC/AML Clause
Ensure you remain alert to the risk of money laundering and assist in the bank’s efforts in combating it by adhering to the key principles in relation to:-

  • Identifying your customer
  • Knowing your customer.
  • Reporting suspicions
  • Safeguarding records and
  • Not disclosing suspicions to customers.

Key Relationships
Internal:

  • Marketing on new and continuing initiatives
  • Branch Manager on issues to BB customers
  • Branch departmental, GTO & credit managers and staff for BB customers’ account opening, servicing and administration
  • Product Development and Analytics – product review, development, implementation and analytics
  • SBIM for scorecard / KPI discussions
  • Sales support teams [WM, Treasury, Trade, Credit]

External:

  • Customers
  • Regulators
  • Competition
  • Contributes to:
    • Revenues and Footings of BB segment at country level.
    • Image and reputation of the business and Bank.
    • Customer experience and relationship stickiness
  • Authorities as advised through written delegation

Qualifications and Skills

  • Good first Degree or requisite technical skills gained through professional associations and practical experience.
  • At least 6 years experience.
  • Good working knowledge of BB products & industry lending products.

Complexity/Judgment:

  • Complexity in managing portfolio of customers balancing effort/reward.

Freedom Of Decision:

  • Making
    • Many day-to-day decisions regarding customers (not credit).
    • Significant latitude in managing and prioritising workload.

Application Closing Date
Not Specified

How to Apply
Interested and qualified candidates should:
Click here to apply online

***NOTE***: Click NEXT to go to the next vacant position.



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