KPMG Nigeria Fresh Graduate Job Vacancies- 3 Positions

KPMG Nigeria is looking to hire young, vibrant and driven candidates to fill the following positions below:

1.) French-Speaking Ethics Line Operator
2.) KPMG Audit Graduate Trainee Recruitment 2016
3.) KPMG Nigeria Graduate Trainee Programme 2015/2016

 French-Speaking Ethics Line Operator Job vacancy at KPMG Nigeria

Job Title: French-Speaking Ethics Line Operator

Auto req ID: 103079BR
Location: Lagos
Function: Infrastructure – Operations & Administration
Service Line: Operations & Administration
Job Level: Associate/Team member
Contract Type: Permanent
Full Time / Part Time: Full Time

Duties

  • Handle customer inquiries/complaints both telephonically and by email
  • Prepare and update applicable client records with relevant information on a timely basis
  • Document client call enquiry/complaint in relevant call reporting templates and/or web tools
  • Produce timely call sheet reports

Education and Experience

  • Minimum of second class degree, lower division
  • Proficient in the use of MS Office tools
  • Must be able to communicate fluently in both French and English
  • Communication in any Nigerian language would be an added advantage
  • Knowledge of customer service principles and practices
  • Some experience in a call center or customer service environment
  • Good data entry and typing skills

Key Competencies:

  • Verbal and written communication skills
  • Good listening and interviewing skills
  • Problem analysis and problem solving
  • Customer service orientation
  • Ability to professionally handle complaints, even when working with unpleasant clients
  • Organizational skills
  • Attention to detail
  • Resilience

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

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